❓ Frequently Asked Questions

Everything you need to know about Hodlio

Is Hodlio really free?
Yes, 100% free forever. No credit card, no payment, no premium tier. Create an account and start trading immediately.
Is this real money?
No! All trading on Hodlio uses virtual money. You start with $10,000 in demo funds. You cannot lose or gain real money here.
What is KYC and why do I need it?
KYC (Know Your Customer) is a quick verification form we require before you access demo trading. It collects basic financial background info and is auto-approved instantly — no ID required.
What cryptocurrencies can I trade?
You can trade 15+ major cryptocurrencies including Bitcoin, Ethereum, BNB, XRP, Cardano, Solana, Dogecoin, Polygon, Chainlink and more.
Are the prices real?
Yes! We use live prices from CoinGecko's API, updated every 30 seconds. Your trades execute at real market prices.
Can I reset my demo account?
Yes! Click the 'Reset Account' button on the trading page to start fresh with $10,000 at any time.
How do I upload a profile photo?
Go to My Profile (click your avatar in the top nav) and click 'Upload Photo'. Supported formats: JPG, PNG, GIF, WebP up to 5MB.
How do I contact support?
Email us at support@hodlio.info and we'll get back to you within 24 hours.